Privacy Policy

Last updated: June 14, 2026

1. Introduction

Shop2LLM ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WordPress plugin, visit our website aiproductscout.shop, or use any of our services (collectively, the "Service").

This policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.

2. Information We Collect

We collect the following categories of information:

2.1 Information You Provide

Account Information: When you register for a Pro account, we collect your name, email address, and payment information (processed securely by our payment processor).
Communications: When you contact us via email or support channels, we collect the content of your messages.

2.2 Information Collected Automatically

Usage Data: We collect anonymized data about how the plugin is used, including feature usage, error logs, and API call patterns. This data does not include personally identifiable information.
Website Analytics: We use Google Analytics and Google Tag Manager to understand how visitors interact with our website. This includes page views, session duration, and referral sources.
Store Connection Data: When you connect a WooCommerce store to our service, we process your store domain, product catalog metadata, and plugin version information.

3. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our Service
To process your Pro subscription payments
To generate llms.txt and product schema for your store
To provide AI crawler analytics and search query insights (Pro tier)
To communicate with you about service updates, security alerts, and support requests
To detect and prevent fraud, abuse, and security incidents
To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data in the following circumstances:

Service Providers: We share data with trusted third-party service providers who help us operate our Service (e.g., payment processors, hosting providers, analytics services). These providers are contractually bound to protect your data.
Legal Compliance: We may disclose information if required by law, court order, or governmental regulation.
Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.
With Your Consent: We may share data for other purposes with your explicit consent.

5. Product Data & AI Visibility

When you use Shop2LLM to make your store visible to AI, we process your public product data (product names, descriptions, prices, images, categories) to create AI-readable formats for ChatGPT, Claude, Gemini, and other AI platforms. This product data is already publicly available on your website. We do not access or process your customer data, order history, or any private store information unless explicitly authorized.

6. Data Retention

Account Data: Retained for the duration of your account. Upon account deletion, personal data is removed within 30 days.
Usage Analytics: Anonymized usage data may be retained indefinitely for product improvement purposes.
Store Product Data: Cached product data is refreshed regularly and purged when a store disconnects.
Payment Records: Retained for the period required by tax and accounting regulations.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

GDPR Rights (EU/EEA Users): Right to access, rectify, erase, restrict processing, data portability, and object to processing. To exercise these rights, contact us at [email protected].
CCPA Rights (California Residents): Right to know what personal information is collected, right to delete, right to opt-out of sale (we do not sell data), and right to non-discrimination.
Data Subject Requests: We will respond to all verified data subject requests within 30 days as required by law.

8. Cookies

Our website uses essential cookies for functionality and analytics cookies (via Google Analytics) to understand site usage. You can control cookie preferences through your browser settings. Our WordPress plugin does not use cookies on end-user stores.

9. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest, access controls, and regular security audits. However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

10. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

11. International Data Transfers

Your data may be processed and stored in servers located outside your country of residence. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses (SCCs) where applicable.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: